Frequently asked questions
What is the return policy?
DRUERA ships directly from Sri Lanka, the world's spice capital, cutting out the middlemen that make supermarket spices stale and unreliable. Your spices travel from the source to your kitchen in 7-14 days, arriving while they're still at peak freshness.
The problem with supermarket spices is the supply chain. Those jars have traveled through multiple distributors, sat in warehouses, and often contain spices from unknown origins blended together. By the time they reach you, they could be months or even years old. You have no idea where they came from or how they were processed.
Sri Lanka's unique combination of tropical climate, rich volcanic soil, and traditional farming methods produces spices with flavor profiles you simply won't find elsewhere. Ceylon cinnamon is the only "true cinnamon" in the world, with a delicate sweetness and remarkably low coumarin levels. Ceylon pepper has the highest piperine content of any black pepper variety. Ceylon cloves are richer in essential oils than cloves grown anywhere else.
Since 2005, DRUERA has built relationships with farmers and suppliers across the island to bring you hand-picked produce that represents the best Ceylon has to offer. We test every cinnamon harvest for heavy metals and publish the results online, something no supermarket brand does. When you order from us, you know exactly where your spices come from, when they were harvested, and that they've been tested for safety. That's transparency you'll never get from a jar sitting on a grocery store shelf.
Are any purchases final sale?
Collection: 6 products - Pure Ceylon Cinnamon Tea Bags ($28+, 4.91/5, 67 reviews), Ceylon Cinnamon & Black Tea Bags ($28, 4.55/5, 22 reviews, sold out), Ceylon Cinnamon & Green Tea Bags ($29, 4.59/5, 29 reviews, sold out), Ceylon Cinnamon Tea loose-leaf ($32, 4.83/5, 6 reviews), Cinnamon and Ginger Tea Bags ($27, 5.0/5, 1 review, sold out), Cinnamon and Turmeric Tea Bags ($27, sold out). All made with genuine Ceylon cinnamon from Sri Lanka.
1. Why does DRUERA use Ceylon cinnamon instead of regular cinnamon in these teas, and why does that matter?
This question gets to the heart of why DRUERA's cinnamon products stand apart. There are two main types of cinnamon sold worldwide: Ceylon cinnamon (Cinnamomum verum), also called "true cinnamon," and Cassia cinnamon (Cinnamomum cassia), often sold simply as "cinnamon" in most grocery stores. DRUERA exclusively uses Ceylon cinnamon, and the difference has significant implications for both safety and flavor.
The most important distinction concerns a compound called coumarin. Cassia cinnamon contains approximately 1% coumarin, while Ceylon cinnamon contains only about 0.004%, making Cassia roughly 250 times higher in this substance. The European Food Safety Authority established a tolerable daily intake of 0.1 mg coumarin per kilogram of body weight because prolonged consumption of high amounts can elevate liver enzymes and, in severe cases, cause liver inflammation. A single teaspoon of Cassia cinnamon can contain 4-12 mg of coumarin, potentially exceeding safe daily limits for most adults. Ceylon cinnamon's trace coumarin levels mean you can enjoy it daily without concern.
This matters tremendously for tea drinkers. If you're having cinnamon tea regularly, perhaps daily or even multiple times daily for health benefits, the coumarin from Cassia would accumulate. With Ceylon cinnamon, you can drink tea consistently without worrying about exceeding safe limits. DRUERA specifically uses Alba-grade Ceylon cinnamon, the highest quality grade, ensuring pure flavor without fillers or Cassia blending.
Beyond safety, Ceylon cinnamon offers a distinctly different flavor profile. It's lighter, sweeter, and more delicate than Cassia's stronger, spicier, slightly bitter taste. This makes for a more refined tea experience where the cinnamon enhances rather than overpowers. Ceylon cinnamon's natural sweetness means many people enjoy the tea without added sweeteners.
Ceylon cinnamon originates from Sri Lanka (formerly Ceylon), where DRUERA sources all its products directly. The same health-promoting compounds that make cinnamon valuable, particularly cinnamaldehyde and polyphenols, are present in both types, but only Ceylon allows you to consume therapeutic amounts safely over the long term.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.